Customer Survey GF

Customer Survey

TELL US WHAT YOU THOUGHT OF YOUR EXPERIENCE

Thank you again for allowing Key Interiors to partner with you on your project. We value your relationship and feedback. Please scroll down and take 5 minutes to complete the following short customer survey. Your answers will help us continue to improve our products, services, and strategy and will ultimately result in an even better customer experience the next time we work together!

We also appreciate positive reviews on our Key Interiors Google My Business page. Please take a moment to leave a nice note here:

LEAVE A REVIEW

3. Please rate our sales, pre-construction, & estimating teams on the following attributes.(Required)

	Strongly disagree	Disagree	Neutral	Agree	Strongly agree
Understanding of your requirements and needs
Presentation of our capabilities, products and services
Relevance and appearance of marketing materials (website, case studies, brochures, etc.)
Willingness and ability to answer questions
Professionalism
Quality of our proposals
Fairness of pricing
Response time
Communication

4. Please rate our design and furniture teams on the following attributes.(Required)

	Strongly disagree	Disagree	Neutral	Agree	Strongly agree
Communication
Understanding of your requirements and needs
Product and technical knowledge
Problem solving
Professionalism
Creativity
Ability to complete tasks on time

5. Please rate our operations staff and trades on the following attributes.(Required)

	Strongly disagree	Disagree	Neutral	Agree	Strongly agree
Quality of material
Quality of workmanship
Problem solving/issue mitigation
Safety compliance
Job site cleanliness
Ability to complete tasks on time
Communication

6. How did the finished project and experience with Key Interiors compare to your initial expectations?(Required)

Exceeded expectations

Met expectations

Below expectations

Please explain your previous answer.(Required)

7. Did we complete all project punch list items and present you with project closeout information such as any applicable warranty, care, safety, and final invoice information?(Required)

Yes

No

9. Would you like recognize anyone at Key Interiors for going above and beyond during the development and execution of your project? Please explain:(Required)

10. Would you work with Key Interiors again on your next project?(Required)

Yes

No

11. Would you like to refer Key Interiors to someone in your personal or professional network who could benefit from our services?(Required)

Yes

No

If yes, please provide basic contact information for your referral and the nature of your relationship:(Required)12. Do you have any other comments, questions, or concerns?

13. What is your contact information?

Name(Required) Company(Required) Title(Required) Phone(Required)Email(Required)

Address(Required)

Street Address

Address Line 2

City

State / Province / Region

ZIP / Postal Code

Country

14. May we use any positive comments in your survey answers in our promotional materials including website testimonials?(Required)

Yes, you you have my prior approval to publish my comments in your promotional materials

Yes, but please allow me to review and approve specific comments before publishing

No

Customer Survey GF

Customer Survey

TELL US WHAT YOU THOUGHT OF YOUR EXPERIENCE

CORPORATE OFFICE

COLUMBUS OFFICE